Effective Date: 10th October 2024

Purpose of This Site

Awesome Whale Adventures website ‘www.awesomewhaleadventures.com’ operates primarily as a travel agent and eco-tourism provider. The content on this site is designed to inform visitors about destinations, services, news, events, and competitions. Awesome Whale Adventures is committed to providing a safe and secure environment for visitors to our website.

Information We Collect

We collect information through two primary methods:

• Technology-Based Collection: Using cookies and database tracking to gather data on site usage, such as visitor navigation and login preferences. Cookies help us understand your activity on our site, allowing us to enhance your experience. You can disable cookies through your browser settings if you prefer not to share this information.

• Voluntary Submission: Information that you provide directly during transactions, such as subscribing to newsletters or participating in surveys, competitions, or other services.

How We Use the Information

The information we collect is used to provide, enhance, and personalise our products and services, facilitate transactions, and communicate with you about our offerings. We may also use this information to improve our website and assess the effectiveness of our services. Awesome Whale Adventures does not disclose personal information to third parties without customer consent, except as required by law or for a specific purpose agreed upon by the customer.

Sharing Information with Affiliates or Third Parties

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share information with trusted third-party providers who help us operate our website, conduct our business, or serve customers, provided they agree to keep the information confidential.

Reviewing and Deleting Information

Customers have the right to review, update, or delete their personal information. To make these requests, please contact us at hello@awesomewhaleadventures.com

Security of Your Information

Awesome Whale Adventures takes reasonable steps to protect your information from misuse, loss, and unauthorised access. Our site uses secure protocols, and any sensitive online transactions are password-protected. All email communications include disclaimers to prevent unauthorised use of customer information.

Access to Information

Awesome Whale Adventures documents its information management policies, and these are available upon request. For additional details regarding privacy protections under Australian law, you can visit the Office of the Australian Information Commissioner .

Response to Legal Requests

We comply with legal requests and relevant laws. If disclosure of your information is required, we will notify you unless prohibited by law or a court order.

Notification of Changes

We will notify customers of any changes to our privacy practices by updating the effective date at the top of this policy. You may also be informed through other means, such as email or website announcements.

Contacting Us

For questions about this Privacy Policy or our company’s practices, please contact us at hello@awesomewhaleadventures.com

Effective Date: This Privacy Policy is effective as of 10th October 2024 and will remain in effect unless revised. Any changes to this policy will be communicated through the appropriate channels mentioned above.

By using our services, you consent to the terms outlined in this Privacy Policy.

Awesome Whale Adventures

hello@awesomewhaleadventures.com

P: +61 485 933 782